So, you thought UX only had to do with digital products? Think again. We experience #UX daily, even when we don’t realize it. Our experiences, which are shaped by decisions made by companies, can cause us to stay with a brand or leave. A great user experience can create brand loyalty. A bad one can cause a user to switch brands. So what does a toilet have to do with UX? More than you think. How have you experienced UX in your everyday life?